Terms of Services
Last Updated: July 1, 2026
Welcome to Crystel! These Terms of Service apply to your access and use of our website, crystel and the purchase of products from us. Your access to our Site and your ordering of stuff from us is conditional on you agreeing to these Terms. Please read these carefully before you use our Site.
About Us
Through our online store, Crystel sells glasses, belts and caps.
Business Address: Crystel 2434 Bayou Dr, League City, TX 77573, United States
Phone : +1 901 445 3334
Email : support@crystel.shop
Eligibility
You are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian and have legal capacity to enter into these Terms.
Use of the Site
You agree to use our Site only for lawful purposes and in a manner consistent with these Terms. You agree not to:
Use the Site to violate any applicable local, state, national or international law
Attempt to penetrate any of the Site, other accounts or computer systems
Access the Site using any automated means, including bots, a spider or scraper, without our written permission
Access files, data or communications from the Site without conduct regular scanning of their external internet-facing systems;
Send any code, viruses or malware with harmful effects
Products and Pricing
We do our best to show you while presenting the products as accurately as we can — of colour and detail. Note, we cannot guarantee that your device's display of any colour will be accurate and cover the actual product.
Prices are quotes in USD and subject to change without notice.
We may at any time, in our sole discretion, restrict the quantities of any products we offer or discontinue any product.
We will cancel any orders for that product: In the case where a erroneous price has been published on a product (as a result of human or technical error) we will not be obliged to supply you with a product included in an order at the incorrect price.
Orders and Payment
When you place an order, you are making an offer to buy the product(s) in your cart. We may refuse to process with an order at any time and for whatever reason, including but not limited to product unavailability, errors in pricing or product info or fraud suspected by us.
All major payment methods are available including credit/debit cards, PayPal and Shop Pay.
You warrant that all payment particulars you provide are true and you are duly authorized to use the payment means provided
You will get an order confirmation by e-mail after placing the order.
Shipping
We only ship to the U.S. right now.
And Free shipping — All orders ship free
Processing time of orders is 1 to 3 business days with total delivery (from ordering to doorstep) approximately ranging from 8 to10 business days.
FedEx is our reliable shipping carrier. Because your situation, weekends, holidays and weather delays are very subject to change; delivery times are estimates only.
See our Shipping Policy for full details.
Returns and Refunds
You have a 30-day return window from when your item is delivered, as long as this complies with the requirements in our Returns & Refund Policy.
We do not currently process exchanges.
Refunds are processed within 10 days from the date we receive your returned item if approved.
Read More in our Returns & Refund Policy.
Intellectual Property
Any and all content on the Site, including but not limited to text, graphics, logos, images, product designs or any component thereof in any format or medium (textual and non-textual)/or software is owned by Crystel and/or its content suppliers. You shall not copy or share any content available on the Site unless you have first received written consent from us.
Third-Party Links and Services
Links To Other WebsitesOur Site may contain links to third-party websites or services that are not owned or controlled by Crystel. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Limitation of Liability
At a minimum, to the maximum extent permitted by law (if any), Crystel shall not be liable for consequential, incidental or special damages of any kind in excess of your total aggregate payments to us for you use of the Site and purchase of our products. We shall not have any liability to you in respect of any loss or damage, including that arising out of negligence, and all such liability is excluded to the fullest extent permitted by law.
Disclaimer of Warranties
Our Site and products are provided "as is" and "as available", without any kind of warranties (either express or implied) including but not limited to, the WARRANTIES OF merchantability, fitness for a particular purpose, quality or non-infringement.
Indemnification
You agree to indemnify, defend, and hold harmless Crystel, its owners, employees, and affiliates from and against all claims (including reasonable attorney's fees), damages, losses, liabilities and expenses arising out of your use of the Site or your breach of these Terms or your violation of any rights of a third party.
Governing Law
Governing LawThese Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States without regard to any conflict-of-law principles.
Changes to These Terms
We may update or change these Terms at any time. If any changes are made, those will be reflected on this page with an updated "Last Updated" date. Your continued use of the Site following any changes to our Terms means you accept the new Terms.
Contact Us
MESSAGE US IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS OF SERVICE:
Phone : +1 901 445 3334
Email : support@crystel.shop
Business Hours & Contact Availability
Opening Hours:
What are the hours of operation?
Monday – Friday: 11:30 AM – 8:00 PM
Saturday: 11:30 AM – 6:00 PM
Sunday: 11:30 AM – 5:00 PM
Timezone: (GMT-06:00) Central Time — League City, TX
Location: 2434 Bayou Dr, League City, TX 77573