Shipping Policy

Last Updated: July 1, 2026

With crystel you Thank You! Here are some details regarding processing times, delivery estimates, and shipping practices — please see our Shipping Policy below.

Order Processing Time

All orders ship within 1 - 3 business days from the date of payment confirmation. Note that: Orders will not be executed or delivered during weekends and public holidays.

Delivery Time

Total delivery time is 8–10 business days once your order has been processed and shipped.

Disclaimer: Shipping times will vary according to where you occur over the US and all deliveries are subject to delays due against weekends, holidays and also commanding conditions.

Shipping Rates

Free Shipping on ALL Orders — No Minimum Purchase Needed!

Shipping Destinations

Shipping only available in the US, for now! Currently, we can not accept orders with a shipping address outside of the U.S.

Shipping Carrier

We are proud to ship your order with economical and utmost safety shipping carrier FedEx.

Order Tracking

You will get a tracking number by email once your order is on the way, so that you can follow in real time where your shipment is going.

Shipping Delays

Please note that while we work hard to ship on time, shipping times are estimates and not guaranteed. These may take longer than expected due to:

Weekends and public holidays

Severe weather conditions

Heavy shipping volume during peak season

External conditions (delays with carriers, customs, etc.)

In such scenarios we thank you for your understanding and patience.

Incorrect Shipping Information

Please ensure that your shipping address you enter during checkout. Crystel cannot be held accountable for any delays or non-delivery if such delays or non– delivery is a result of incorrect / incomplete address provided by the customer. You have up to the moment your order is processed to correct it if you spot an error, so please contact us as quickly as you can and we will try to adjust it before sending.

Contact Us

Have any questions on your order or our shipping policy? Free to contact us at:

Phone : +1 901 445 3334

Email : support@crystel.shop

Business Hours & Contact Availability

Opening Hours:

Hours:M – F 11:30 a.m. to 8 p.m.

Saturday: 11:30 AM – 6:00 PM

Sunday: 11:30 AM – 5:00 PM

GMT — 06:00 Central Time (League City, TX)

Location: 2434 Bayou Dr, League City TX 77573