Last Updated: May 25, 2026
Welcome to Crystel By visiting our website and placing an order, you agree to these Terms of Service. Please read them carefully before using our services.
1. General Information
Crystel is a online shopping store based in League City, Texas. By accessing and using our website, you agree to comply with all applicable laws and regulations related to online shopping and the use of our services.
2. Orders and Payments
- All orders are processed securely through authorized payment providers
- Payment must be completed in full before an order is confirmed or shipped
- Prices are listed in United States Dollars (USD) and may be updated without prior notice
- Customers are responsible for providing accurate billing, shipping, and contact information
3. Shipping and Delivery
- Crystel ships only within the United States
- Orders are processed within 1–3 business days
- Standard delivery typically takes 4–7 business days, with a total estimated delivery time of 5–10 business days
- Shipping is free for all orders
- Crystel is not responsible for delays caused by carriers or unforeseen circumstances
4. Returns and Refunds
- Eligible items can be returned within 30 days of delivery
- All returns must be made by mail using the prepaid return label included in your package; there are no return shipping or restocking fees
- Refunds are processed within 7 business days to the original payment method
- Refer to our Returns & Policy for complete details
5. Product Information
We aim to provide accurate product images and descriptions. However, colors may differ slightly due to monitor settings and lighting.
All items are sold “as is.” Crystel is not responsible for misuse, damage, or alterations after delivery.
6. Intellectual Property
All website content, including images, text, graphics, and logos, is the property of Crystel and may not be copied, reproduced, or used without express written consent.
7. Limitation of Liability
Crystel is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
Our total liability is limited to the purchase price of the product in question.
8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
All changes will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.
9. Contact Information
For questions or assistance regarding these Terms of Service, please contact us:
Address: 2434 Bayou Dr
League City, TX 77573
United States
Phone: +1-713-949-6513
Email: support@crystel.shop
Business Hours:
Monday – Friday: 11:30 AM – 8:00 PM
Saturday: Closed
Sunday: Closed
Time Zone: (GMT-05:00) Central Daylight Time (CDT)